Refund policy

At ReviGlo, we are committed to providing high-quality products and excellent customer service.

If you experience any issue with your order, you must report it within 3 days of receiving your parcel.

Required Proof

To process your request, please provide:

  • A clear photo of the parcel
  • A clear photo of the product
  • Your order number

Eligible for Free Replacement

We offer a 100% free replacement if:

  • The parcel was received damaged
  • The bottle arrived leaked or broken
  • You received the wrong item

Once our team verifies the issue, a replacement will be arranged at no additional cost.

Non-Returnable Products

Due to hygiene, health, and personal care regulations, opened or used products cannot be returned, exchanged, or refunded.

Exceptions apply only if:

  • The product was received damaged
  • The product has a verified manufacturing defect

Claims reported after 3 days of delivery may not be accepted.

ReviGlo Refund Policy

At ReviGlo, customer satisfaction is our priority.

Refunds may be approved only in situations where:

  • A replacement cannot be provided
  • The product issue has been verified by our support team
  • The order qualifies under our return policy

Refund Processing

Approved refunds will be processed to the original payment method within 5–10 business days.

Important Notes

  • Shipping and delivery charges are generally non-refundable.
  • Refund requests submitted without the required proof may be declined.
  • ReviGlo reserves the right to reject fraudulent, misleading, or abusive claims.